Terms & Conditions

The following terms and conditions are set out to help parties become more aware of the services provided for their event and the responsibilities of all parties involved. Weddings are filmed as they happen with no retakes normally possible. This spontaneity is what makes your day so special and memorable.

These terms and conditions form an integral part of the booking contract.

Enquiries and Booking

  • Gideon&Sidney will reserve enquiries for up to 48 hours upon interest. 

  • All new bookings must provide the following information: Names of bride and groom, email address, contact number, date of the event, venue(s) address, and home address. 

  • A contract must be signed (sent by Gideon&Sidney) to complete your booking. Failing to do so will result in the booking as void.  

 

Deposit and Payment

  • A deposit is required to secure your booking. (£100 or £200 depending on service).

  • All deposits must be paid within 48 hours of booking.

  • Payment of the remaining balance is required no later than one month before the date of the event. Failing to comply will result in Gideon & Sidney’s departure from your event, and a non-refunded deposit.

  • Payments must be made via online bank transfer. 

 

Cancellations

  • All cancellations must be in writing (email or letter)

  • Should, for whatever reason, you have to cancel the booking the following charges will be applicable:

          - Between the seventh day of booking and one month before the wedding date the deposit will be retained by Gideon & Sidney.

           - Less than a month before the wedding date 50% of the full balance and the deposit are to be retained by Gideon & Sidney.

  • Cancellation within 7 days of booking will entitle a full refund of the deposit (£100) unless the cancellation is taking place less than two months before the event. 

  • Any requested postponements will be determined on a case-by-case basis. Gideon & Sidney will try their utmost to accommodate an alternative date. If failing to do so, a refund will be issued, and the deposit will be retained by Gideon & Sidney.

  • Cancellations by Gideon&Sidney regardless of the date will result in a full refund, including the deposit.  

 

Filming

  • It is your responsibility to obtain any permissions, licenses and pay any fees to any venues/locations or entertainers/musicians performing, where filming will take place (if applicable).

  • Unless advised otherwise, we will assume all persons attending the wedding have consented to be filmed.

  • We respect the wishes and regulations of anyone officiating at the wedding ceremony which may limit where we position cameras and other equipment. There may be other restrictions such as the limit of movement around the venue or certain parts of the ceremony which we are not allowed to film. Gideon&Sidney are not liable for these restrictions.

  • We make every effort to produce quality film and ensure all our equipment is of the highest quality and regularly maintained. We employ several contingency plans and strategies for sound and vision however, we cannot be held responsible for any lighting, sound or interference issues caused by circumstances outside our control. This includes external factors, technical failures, adverse lighting, noise, weather, and restrictions imposed by venues.

  • We use our professional expertise and discretion to ensure that significant parts of the day are recorded. Unfortunately, we cannot guarantee that we will be able to record every aspect of the day.

  • We retain the artistic license.

  • We make every effort to arrive at the location on time, but we cannot be held responsible for lateness or non-attendance caused by circumstances outside of our control such as traffic delays, severe weather conditions, unforeseen illness/incapacity, accident, technical, camera or equipment failure. In such circumstances, we will contact you as soon as possible to discuss alternative arrangements.

  • We aim to be as discreet as possible during the day and will work alongside the official photographer. We follow the events of the day as they happen and therefore, are not in control of the setting. This may lead to some images being in high shadow/contrast or partial/temporary obstruction of subjects being filmed or issues of low/mumbled/no sound. We may be unable to take footage if the official photographer is not willing to allow filming when they are working.

  • We do not usually film during the wedding breakfast and whilst we will not join the reception guests, we would ask that refreshments are provided for the videographer/s during this time. In this way, we can remain on site.

  • Whilst we aim to film as much as possible during the day we cannot guarantee a minimum amount of footage that will be taken on the day or a minimum length for a couple’s film, this is due to the ‘live-event' nature of the day and the unique structure of each individual wedding. However, we estimate our films range from 10 minutes to 60 minutes in duration.

 

Health and Safety

  • We will work with health and safety issues in mind and reserve the right not to film in dangerous or unsafe situations.

 

Editing and Delivery

  • If there is any particular music you would like to be included please let us know before your wedding day. We will advise you if there are any particular issues with your choice. If no specific music is requested, we will choose appropriate music for you.

  • Due to copyright laws we can not guarantee your song of choice is royalty free and in turn can not be featured in your wedding film.

  • All editing decisions are at the videographer’s discretion. We advise couples to watch examples of our work online at www.gideonandsidney.co.uk/portfolio to familiarise themselves with our style. We will do our utmost to include your suggestions and ideas, providing they are made in writing (email or letter) and before the wedding day, however, we cannot guarantee that they will be included.

  • All main wedding films, regardless of your choice of package, are edited on the ‘short form’ style and again couples are advised to read the information on the website (www.gideonandsidney.co.uk) to familiarise themselves with our style of work. 

  • Gideon & Sidney retain the copyright of all materials recorded by them and it is not our policy to offer the raw footage to couples or third parties.

  • We aim to have a final edit of your film available for you between 3 - 5 weeks after the event. However, this may fluctuate depending on the time of year.

  • You must notify us in writing (email or letter) within 7 days of receipt of the final film of any faults or playback issues and we will make every reasonable attempt to resolve them. Should we not hear from you within 7 days we will assume you are happy with the final film.

  • All other re-edits or any additional amendments will be charged at the rate of £30 per hour of editing time.

  • All rough edits will be sent via a YouTube link or WeTransfer.

  • Footage will be deleted 30 days after the edit's final completion. 

 

Promotional Material

  • Gideon&Sidney retain the copyright of all materials recorded by them.

  • Gideon&Sidney reserve the right to display parts of your video online and via social media.

  • If you wish Gideon&Sidney not to display your wedding in promotional material, this must be requested before filming the event.

 

Liability

  • In the unlikely event of complete equipment failure or other circumstances outside our control which means we are unable to film your wedding; you’ll receive a full refund. We will not be liable for any further damages.

 

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